GoDaddy keeps your domains locked unless you specifically request it unlocked. Locked domains can’t be transferred to another registrar or account. When you make changes to a domain’s settings, such as updating nameservers or contact information, GoDaddy automatically re-locks the domain name if its unlocked. To transfer your domain name, however, you must unlock it.
Note: If you can’t perform the steps below, it’s possible your account itself is locked for sixty (60) days. The following are reasons why your account is in the lockout period:
- Registering or transferring a domain name
- Updating the registrant contact’s organization
- Updating the registrant contact’s first or last name and an organization is not listed
Unlocking your Domain at GoDaddy, please follow the supplied instructions:
- Go to the Domain Settings page.
- On the Domain Settings page, under Additional Settings, click the Edit link next to Domain lock.
- Click the toggle to Off.
- Note: Allow up to 1 hour for changes to complete.
- Now that you have unlocked your account, request your EPP code to continue the transfer process.
Get in touch with the Cherry Host staff if any questions arise.