Domain Unlock

GoDaddy keeps your domains locked unless you specifically request it unlocked. Locked domains can’t be transferred to another registrar or account. When you make changes to a domain’s settings, such as updating nameservers or contact information, GoDaddy automatically re-locks the domain name if its unlocked. To transfer your domain name, however, you must unlock it.

Note: If you can’t perform the steps below, it’s possible your account itself is locked for sixty (60) days. The following are reasons why your account is in the lockout period:

  • Registering or transferring a domain name
  • Updating the registrant contact’s organization
  • Updating the registrant contact’s first or last name and an organization is not listed

Unlocking your Domain at GoDaddy, please follow the supplied instructions:

  1. Go to the Domain Settings page.
  2. On the Domain Settings page, under Additional Settings, click the Edit link next to Domain lock.
  3. Click the toggle to Off.
    • Note: Allow up to 1 hour for changes to complete.
  4. Now that you have unlocked your account, request your EPP code to continue the transfer process.

Get in touch with the Cherry Host staff if any questions arise.

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